Passenger & ULCC Booking
What does the Ultra Low Cost (ULCC) model mean for passenger tickets?
The ULCC model means your base ticket covers your guaranteed seat and standard hand luggage in the cabin. You do not pay for bundled extras you don't use; instead, you customize your journey by adding checked baggage or seat selection only if needed.
How can I book a flight or get a quote with S-Muyali Airlines?
You can use our interactive quote and booking simulator directly on our homepage, fill out our contact form, or reach our commercial desk by phone at +243 834 417 016 or via email at info@s-muyaliairlines.com.
What currencies are accepted for ticket purchases and freight payments?
In compliance with regulations in the DRC, we accept payments in both US Dollars (USD) and Congolese Francs (CDF) at official exchange rates.
Cargo Freight & Shipping
How is the $1.5 USD / kg cargo freight rate applied?
Our baseline freight rate starts from $1.5 USD per kilogram for shipments departing from our main hub in Kinshasa (N'Djili) to our provincial network. Total pricing depends on gross weight, volume, and specific handling requirements.
What documents are required to ship cargo freight?
You need a valid identity document (passport or ID), a detailed commercial invoice describing the goods and their value, and our team will issue the official Air Waybill (AWB / LTA) upon drop-off at our freight counter.
What items are prohibited on S-Muyali Airlines flights?
In accordance with IATA and DRC Civil Aviation Authority safety standards, explosives, compressed gases, flammable liquids, corrosive or radioactive materials, and unauthorized weapons are strictly prohibited.
Fleet, Safety & Governance
What type of aircraft does S-Muyali Airlines operate?
We operate a versatile convertible Boeing 737-400, perfectly adapted for both cargo freight transport and passenger services across provincial runways in the DRC.
How is flight safety and aircraft maintenance guaranteed?
Safety is our absolute priority. We maintain our fleet under strict CAMO (Continuing Airworthiness Management Organisation) protocols and adhere strictly to IATA standards under the supervision of the DRC Civil Aviation Authority.
FR
EN
